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Servicing Guidelines


As a THP Service Contractor, you are required to maintain the highest level of professionalism. Your performance in the field will ultimately determine the volume of jobs you receive from Total Home Protection . Our enrollment process is simple, yet thorough.

To be a THP Service Contractor, you must:
  • Be a licensed contractor for the trades you service
  • Carry a minimum of $500,000 in General Liability Insurance, at least $250,000 per occurrence, and provide proof of Workers Compensation Insurance or a waiver if you are self-employed.
  • Have proof of auto insurance with limits of $250,000 per person and $500,000 per occurrence.

THP contract holders will contact us directly to request service. We will then dispatch a service work order to you via fax, email, or telephone.

After receiving a work order, you are required to make every reasonable effort to contact the THP contract holder within 4 hours for an appointment. If an emergency, you are required to use every effort and all available resources to expedite service. Our Service Contractors are an extension of us.

We select and value our contractors based on promptness, proficiency, and efficiency.

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